We are really sorry to hear that, no problem we are here to help you!
We feel bad to hear that you want to cancel the order. We can offer you 3 options that you'll love, because we want to offer the best experience to our community, we want you to form part of NOEVOM.
Option 1) Form part of our community ( proceed with the order ) we can offer you a 10% discount off in your purchase.
Option 2) Change the item(s) to another one that you could like, as well we will apply a 10% discount off in your order.
Option 3) Cancel your order (refund, 5% percent of the payment would be held in reserve to cover handling, third party commissions, customs and extra charges)
We await for your reply,